DCG55 FAQ – All Your Answers in One Place

DCG55 is an online gaming site for players in Nepal. One account gives you live casino, sports betting, cricket, slots, fishing and lottery. Your balance is held in NPR, and the site runs in English and Nepali.

Select Register, then sign up with your mobile number (format 977XXXXXXXXX) or a user ID and create a password. Once your account is open, you can log in with your password or through WhatsApp.

Upload a clear photo of one accepted ID: a Citizenship Certificate, Passport, Driving Licence, Voter ID Card or PAN Card. Verification usually takes up to 24 hours.

No. Each person may hold one account. Duplicate accounts can be suspended and their balances frozen.

Use the Forgot Password link on the login page. Changing a registered phone or WhatsApp number requires KYC verification again.

You must be 21 or older.

DCG55 works with 11 preferred banks in Nepal, and they apply to all games. The banks are Citizens Bank International, Everest Bank, Agricultural Development Bank, Kumari Bank, Siddhartha Bank, Machhapuchchhre Bank, NIC ASIA Bank, Sanima Bank, Nepal SBI Bank, Prabhu Bank and Global IME Bank.

The minimum deposit is NPR 100. Some bonuses need more: the welcome bonuses and daily reloads start at NPR 500.

Most deposits are credited within 30 minutes. If yours has not arrived by then, contact live chat.

Most withdrawals are processed within 30 minutes. Standard accounts can withdraw up to NPR 100,000 per day, and higher VIP levels have larger allowances. First-time withdrawals may take longer while your account is verified.

DCG55 does not charge deposit or withdrawal fees, though your bank may.

Finish any bonus turnover first, then go to the withdrawal page, choose your bank and enter the amount. Withdrawals go back to the method you deposited with, and first-time withdrawals need a verified account. A withdrawal can be cancelled until it reaches Processing status.

DCG55 accounts are held in Nepali rupees (NPR) only.

Yes. Pick the one for your game. The Slots Welcome Bonus is 150% up to NPR 15,000, and the Live Casino and Sports Welcome Bonuses are each 100% up to NPR 15,000. All need a NPR 500 minimum deposit and can be claimed once.

Turnover is the amount you must bet before you can withdraw bonus money. On the slots welcome bonus the target is (deposit + bonus) × 15. A NPR 500 deposit adds NPR 750, so the target is (500 + 750) × 15 = NPR 18,750.

Bonuses expire 30 days after they are credited. Bonus winnings are removed if the turnover is not met in time.

No. Promotions cannot be combined with other DCG55 promotions.

Common reasons are a deposit below the minimum, a bonus you have already claimed, a second account on the same phone number, email, bank account, IP address or device, or a bonus claimed for a game it does not cover. Some bonuses are claimed through live chat after you deposit.

VIP levels are earned automatically through your total deposits. There are ten levels, from Bronze to VVIP, with a daily rebate from 0.3% to 1.5%, an upgrade bonus and a birthday bonus of up to NPR 30,000. See the promotions page for the full table.

Yes. Share your referral code and earn up to NPR 3,888 for each friend who registers with it and makes a qualifying deposit.

Live casino, sports betting, cricket, slots (2,000+ titles from 60+ studios), fishing games and lottery.

Not for now. There is no free-play mode, so games are played with real money. New members can claim NPR 300 in free credit on registration instead, with 10x turnover.

Yes. Some slots carry progressive jackpots. Check the game information for details.

Most slots start at NPR 1, fishing games at NPR 1 per shot, and sports bets at NPR 10. Lottery stakes are low, and the minimum is shown in each game. Live casino tables start at NPR 10.

Boxing King and Super Ace from JILI lead at 97%, followed by Mahjong Ways 2 at 96.95%.

The DCG55 app is on its way. It will have the same functions as the website in a mobile-friendly layout, and the download link will be added once it is ready. Until then, you can play on the DCG55 website in your phone's browser.

You aim at fish crossing the screen, and each fish has its own point value. Bigger fish pay more but are harder to hit. A round ends when the timer finishes or your bullets run out.

Bets start at NPR 1 per shot.

JILI, JDB, Joker, Big Games and VPlus, with games such as Dragon Fortune, Jackpot Fishing, Cai Shen Fishing and Dragon Treasure.

Yes. DCG55 operates under a PAGCOR licence.

Connections use 256-bit SSL encryption and TLS 1.3, and KYC documents are stored encrypted with restricted access. Player funds are kept in segregated accounts, and AI-based monitoring flags unusual activity. DCG55 does not sell or share personal data with marketing third parties. KYC and transaction data may be passed to regulators or payment partners for anti-money-laundering checks.

Online gaming rules differ from place to place. You are responsible for checking that online gaming is allowed where you live before you play. DCG55 is for players aged 21 and over.

Yes. You can set daily, weekly and monthly deposit limits, loss limits, session reminders and cooling-off periods in your account. A limit increase takes effect after 24 hours.

Beyond limits, you can self-exclude for 7 days, 30 days, 6 months, 1 year or permanently. Gaming should be entertainment, so play within your means.

Yes. You can turn it on in your account security settings, using SMS or WhatsApp.